Shipping and Delivery Policy

• CulinaryNomics does not offer physical products, packaged goods, restaurant supplies, food delivery, courier delivery, or merchandise for sale.
• No shipping method, shipping address, courier partner, tracking number, or physical dispatch timeline applies to our SaaS subscriptions, pilots, analytics reports, or support services.
• Shipping charges are not collected unless a separate written commercial agreement expressly covers a physical item or event-specific material.

Product access, onboarding instructions, account communication, analytics reports, invoices, and support updates are generally shared through the CulinaryNomics web application, email, or other agreed digital channels. Access timelines may depend on account approval, payment confirmation, customer data readiness, onboarding scope, integration requirements, and operational capacity.

Delivery of the CulinaryNomics service means enabling access to the relevant software, analytics, pilot workflow, report, consultation, or support process. Estimated onboarding or implementation timelines are operational estimates unless a signed order form, proposal, or agreement states a binding delivery commitment.

If you have paid for a CulinaryNomics pilot or subscription and have not received expected account access or onboarding communication, contact us at support@culinarynomics.com with your registered email, invoice details, and a brief description of the issue. We will review the request and respond through our official support channel.

For service terms, cancellations, billing, and data handling, review our Terms and Conditions, Refund Policy, and Privacy Policy.